- Domestic orders (orders within India) are delivered within 2 to 8 business days. Business days include Monday to Friday, except for public holidays.
- International orders (Orders outside India) are delivered within 10 to 15 business days. Business days include Monday to Friday, except for public holidays
- Most orders are delivered within 7 to 10 business days. Business days include Monday to Friday, except for public holidays.
- Your orders are shipped using our trusted courier partners.
- Our delivery partners will attempt delivery three times. After this, if the delivery is unsuccessful, the order will be returned, and it will be considered cancelled and no refunds will be entertained. Please make sure to provide a complete and accurate shipping address, including the zip code and a valid mobile number. This will help us deliver your order efficiently.
Order Tracking:
Once your order is shipped, we'll send you the Airway Bill Number (AWB No.) and the name of our courier partner via text message or email. You can visit our courier partner's website and enter the AWB number we've shared to track your shipment's current location and expected delivery date. If you have any questions about your order's dispatch, you can reach out to us via email at care@kalkaara.com or call us at +91 92898 87772. Our customer service hours are from Monday to Saturday, 9:30 AM to 5:30 PM IST.
Payment:
For deliveries within India, we accept all major debit and credit cards, including Mastercard, Rupay, Visa, and American Express. We also offer Net Banking options across major banks as well as recognized Wallet & UPI options.