Privacy policy

We highly value the trust you place in us and are committed to maintaining the highest standards for secure transactions and customer information privacy. Please read the following statement to understand our information gathering and dissemination practices.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using or accessing our website. By using the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy, which is incorporated into and subject to the Terms of Use.

As the creator of this Privacy Policy, KALKAARA ensures a firm commitment to your privacy regarding the protection of your information. This Privacy Policy pertains to ‘www.Kalkaara.com’. To facilitate your uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make regarding the collection and use of your information. For any questions or concerns about this privacy policy, please contact our Customer Support Desk at +91 92898 87772.     

1. Collection of Personally Identifiable Information and Other Information:

  • When you use our website, we collect and store your personal information provided by you from time to time. Our aim is to offer you a safe, efficient, smooth, and customized experience. This enables us to provide services and features that meet your needs and customize our website to enhance your experience. We collect personal information that we deem necessary for these purposes.
  • You can generally browse the Website without revealing any personal information. However, once you provide personal information, you are no longer anonymous to us. We may track certain information about you based on your behaviour on our website.
  • To understand our users' demographics, interests, and behaviour better. This information is aggregated and analysed.
  • You may encounter "cookies" or similar devices on certain pages of the Website placed by third parties. We do not control the use of cookies by third parties.
  • If you make purchases on the Website, we collect information about your buying behaviour.
  • If you transact with us, we collect additional information such as billing address, credit/debit card details, and tracking information from payment instruments.
  • Messages you post on our message boards, chat rooms, or other areas, as well as feedback, may be collected and retained for dispute resolution, customer support, and troubleshooting.
  • Personal correspondence, such as emails or letters, sent to us or received from third parties regarding your activities on the Website, may be collected.
  • When you set up a free account with us, we collect personally identifiable information (email address, name, phone number, payment instrument details, etc.). While browsing some sections of our Website does not require registration, certain activities such as placing orders do require registration. We may use your contact information to send you offers based on your previous orders and interests.

2. Notification of Modifications and Changes to Terms & Conditions and Privacy Policy:

We reserve the right to change the Terms and Privacy Policy without prior notice, and your continued use of the site indicates acceptance of any amendments. You are advised to regularly review the Terms of Service. If you do not accept any modifications or amendments, you may terminate your use of this website.

3. Use of Demographic/Profile Data/Your Information:

We use personal information to provide requested services and provide the option to opt-out of marketing communications. Personal information is also used for dispute resolution, customer support, fraud prevention, and to inform you about offers, products, services, and updates. We collect and analyse demographic and profile data to improve our product and service offerings. Your IP address may be used for server diagnostics and to gather demographic information. Periodically, you may be asked to complete optional online surveys to tailor your experience on our website.

4. Information We Collect:

Our online requisition form collects contact information such as name, email address, and contact number. Users are required to provide a valid email address and choose a username or alias for registration. Information entered in forms throughout the website is also collected, including listings viewed and information entered in the “Contact Us” form.

Top of Form

  1. Cookies: We utilize both our own and third-party data collection devices, such as "cookies," on specific pages of our website. "Cookies" are small files stored on your hard drive that assist us in providing services tailored to your preferences. Certain features may only be accessible through the use of a "cookie." Cookies also help us provide targeted information based on your interests. They may be used regardless of whether you choose to register with us. Third-party vendors, like google.com (“Google”), may use cookies to display ads based on your visits to this Website. You can visit the third party's website and opt out of cookies for interest-based advertising if this option is available. Additionally, you can opt out of the DoubleClick cookie used by Google and its partners for interest-based advertising by adjusting your Ads Settings. We also use cookies to reduce the frequency of password entry during a session. Most cookies are "session cookies," automatically deleted from your hard drive at the end of a session. You are free to decline our cookies if your browser permits, though doing so may limit certain features on the Website and require more frequent password entry during a session.
  2. External Links on Website: Our website may contain hyperlinks to other websites, content, or resources over which we have no control. You acknowledge that we are not responsible for the availability of such external sites or resources, nor do we endorse any advertising, products, or materials available on or through these websites or resources. We are not liable for any loss or damage incurred by you as a result of accessing these external sites or resources, or due to reliance on the completeness, accuracy, or existence of any advertising, products, or materials on them. Third-party service providers and websites may have their own privacy policies governing the storage and retention of your personal information, which you should review when entering a third-party website. We use third-party advertising companies, and you can visit their websites to opt out of cookies for interest-based advertising if this option is available.
  3. Our Use of Your Information: Your contact information is used to communicate with you as necessary. We utilize your IP address for server diagnosis and website administration, as well as to identify you and gather demographic information. We may also use your IP address to protect against fraud. We continuously improve our security procedures with advancing technology. Your personal information may be disclosed to third parties in compliance with a Court Order or other legal procedures, or if we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate illegal activities, suspected fraud, or violations of our Terms of Service. We may disclose personally identifiable information as necessary in connection with investigations of fraud, intellectual property infringement, piracy, or other unlawful activities, as outlined in our Copyright Policy in the Terms of Service. This may include disclosing your name, address, country, phone number, email address, and company name.
  4. Confidentiality: You acknowledge that the Website may contain confidential information, and you agree not to disclose such information without our prior written consent. Your information is considered confidential and will not be shared with any third party, unless legally required or authorized by the appropriate authorities. We do not sell, share, or rent your personal information for unsolicited mail, and any emails sent by us are related to agreed-upon services and products.

Personal and Sensitive Information: We collect device and personal information to prevent multiple sign-ups with a single device, ensuring benefits for maximum users. This information helps prevent misuse of our apps and website.

  1. Disclosure of Your Information: Due to existing regulatory requirements, we cannot guarantee that all of your private communications and personally identifiable information will never be disclosed beyond what is described in this Privacy Policy. For instance, we may be compelled to disclose information to the government, law enforcement agencies, or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications or misuse the information they collect from our website. While we employ industry-standard practices to safeguard your privacy, we cannot assure that your personally identifiable information or private communications will always remain private. As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, your personally identifiable information may be disclosed in the following circumstances:
  • External Service Providers: We may offer services provided by external service providers that assist you in using our website. If you choose to use these optional services and disclose information to the external service providers, or grant them permission to collect information about you, their use of your information is governed by their privacy policy.
  • Other Corporate Entities: We may share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries committed to serving your online needs and related services worldwide. This data is shared solely to enhance your browsing experience. Any entities with access to your information will treat it at least as protectively as information they obtain from their other members. In the event of a merger or acquisition involving us and/or its subsidiaries, some or all of your information may be shared to continue providing the service. You will be notified of such an event, to the extent it occurs.
  • Law and Order: We cooperate with law enforcement inquiries and other third parties to enforce laws, such as intellectual property rights and fraud. We may disclose any information about you to law enforcement and other government officials as necessary or appropriate, in our sole discretion, in connection with investigations of fraud, intellectual property infringements, or other illegal activities.
  1. Accessing, Reviewing, and Changing Your Profile: Following registration, you can review and change the information you submitted, except for your display name, during registration. If you make changes, we may retain your old information. To modify your registration information, contact our customer support team. We retain certain information for purposes such as dispute resolution and troubleshooting, and technical and legal constraints may prevent complete removal of prior information from our databases.
  2. Other Information Collectors: This Privacy Policy addresses the use and disclosure of information we collect from you. Different rules may apply to the use or disclosure of information you disclose to other parties, whether on our websites or elsewhere on the internet. Third-party advertisers adhere to their own privacy policies, and since we do not control these policies, you should inquire before disclosing personal information. Any information you make publicly available on the site may be viewed by any party, and posting such material implies consent to share it.
  3. Security: We consider data an asset that must be protected against loss and unauthorized access. We employ various security techniques to safeguard data from unauthorized access by both internal and external parties. While we follow industry standards to protect personal information submitted to us, perfect security on the internet is not attainable. Therefore, you agree that any security breaches beyond our control are at your sole risk and discretion.
  4. Your Consent: By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including sharing your information as described herein. Any changes to our privacy policy will be posted on this page to keep you informed about the information we collect, how we use it, and under what circumstances we disclose it.
  5. Grievance Officer: In accordance with the Information Technology Act 2000 and its rules, the name and contact details of the Grievance Officer are provided in the Terms and Conditions.
  6. Disclaimer: While we are committed to protecting your privacy, we cannot ensure that all of your private communications and personal information will never be disclosed in ways not described in this Privacy Policy. Therefore, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access, as well as your conduct on and off the site.